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Constructing Better Health

CBH launches free National Construction Adviceline for members

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The CBH team is pleased to announce the recent launch of the National Construction Adviceline which went live on 3rd September. 

Michelle Aldous, CEO of CBH, made it a priority to collaborate closely with the Health for Work Adviceline team for over a year to help CBH establish a similar tool for its own members. Now this has been achieved and CBH members have free access to information and expertise with a single telephone call. 

Employers can call the National Construction Adviceline on 0345 873 7726 in order to get advice on:

  • getting an employee back to work after long-term sickness;
  • managing the impact on their business of an employee taking time off work due to ill health;
  • supporting an employee and benefiting from their abilities if they are at work with health issues;
  • encouraging and supporting an employee who is off work yet wants to return and contribute to their business;
  • developing a working culture where illness is less likely to occur.

Thanks to the input and assistance of Health for Work, the CBH National Construction Adviceline uses the same webpage format.  This means that CBH can offer the same package of employer and employee health-related services to its construction industry members. Depending on CBH members’ needs, different levels of service may be offered, including one to one case management by a construction industry expert on occupational health, ability to post a question or engage in on-line live chat with an advisor. Construction industry guides and documentation have also been uploaded to the on-line knowledge base which is accessible via the CBH website .


CHAT 1 now officially disabled

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We reported in our last issue that the newest edition of our popular occupational health management tool, CHAT (version 2), has been launched and is up and running. 

CBH has therefore now disabled CHAT version 1 and all its associated log-ins and password access will no longer function for users. 

In order for you to continue to access your data using CHAT 2, we would like to remind our members to arrange a short remote training session with your CHAT user(s) to be held at your earliest convenience.

Don’t delay or you will not be able to enjoy the new capabilities or enhancements that CHAT 2 has to offer. Please contact the CBH office via e-mail: or call 01293 586622 to arrange your remote training session with us.


CBH membership cards to be issued on completion of health checks


Starting on the 1st October, CBH will issue new members’ cards after the first employee health checks have been completed. This change  enhances the efficiency of our service following the eradication of the £2.00 upload fee per employee record. We also hope it encourages our members to initiate momentum on their occupational health programmes. Please note that this does not vary the CBH terms and conditions.


Changes to Safety Critical Health Check assessment


From the beginning of November, Safety Critical health checks will now classify spirometry, audiometry and drug and alcohol testing as non -mandatory requirements (currently mandatory).  However the need for these three health checks should be based on risk assessment and in the case of Drug and Alcohol testing, be specified by individual company policy.  For more information about these changes, please see the News Update section, the Contractor or OHSP Member areas on the CBH website. 


In praise of Crossrail - bringing occupational health to SMEs


Jane Coombs, Occupational Health Director of CBH has made a poignant observation in a letter featured in the September issue of Safety Management magazine (British Safety Council). 

Published as ‘Letter of the Month’, Jane’s message highlighted that in spite of the progress that occupational health has made on the political agenda, improved occupational health provision is not filtering through to enough SMEs in the construction industry. She cited the Crossrail project as an exemplar of culture change, since they ensure that their contractors provide occupational health support along the entire supply chain. 

If you would like to read Jane’s thought provoking letter, please go to the News update section of the CBH website.



Consent for CBH database

CBH has been working with Volkerwessels to review the CBH consent to update information onto the CBH medical database (GenOHsis). Consequently CBH has now drafted a new form to use.  This new form will only require OH service providers to obtain the written consent from individuals once, (during each employment), rather than having to obtain consent at every health check.  The new form, with amended guidance, is available via the Occupational Health accredited area on our website.  Please discard previous copies of the old consent form and use the new form from now on.  For full information please see the News Update section of the CBH website.